Exchange & Return Policy
Returns & Exchanges Policy
We guarantee the authenticity and quality of all products sold through our store. However, if you are not completely satisfied with your purchase, you may request a refund subject to the following terms and conditions:
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Please contact us within 3 days of receiving your order.
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The product must be returned in its original packaging, unused, and in the same condition in which it was received.
Refund Process
Refunds will be processed after the returned product has been received and inspected. If payment was made electronically (credit/debit card), the refund will be issued to the original payment method.
Depending on your bank's policies, it may take up to 30 days for the refunded amount to appear on your card statement.
Please note that the refunded amount will only cover the value of the purchased product(s). Our store is not responsible for any additional shipping or return costs incurred when returning unwanted items.
Non-Returnable Items
The following products are not eligible for return or refund:
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Clearance or sale items.
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Products that are not in their original condition.
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Products that have been opened, used, altered, tampered with, or damaged.
Incorrect or Defective Products
In the event that you receive an incorrect product, a product different from what you ordered, or a product that does not match the specifications described on our website, we will arrange for the item to be returned and replaced at no additional cost.
The product must be returned in the same condition in which it was received, including its original packaging, and must not be damaged in any way.